Which of the three you are hitting
They look different and they need different responses.
An explicit refusal or error. “I can’t access external links.” Annoying, but correct, and nothing is at risk. You now know you need something that can actually reach the video.
Nothing happens, or a vague non-answer. Usually a browsing attempt that did not land. Often it will describe what the video is “likely” about. The hedging words are the signal.
A detailed summary that sounds right. This is the failure worth knowing about. There is no error, no warning, and no way to tell from the text. The check is the one above: ask for a direct quote and a timestamp, then open the video at that second.
Check the video itself is public and reachable — a private, removed, region-blocked or age-restricted video cannot be read by anything, and the honest answer in that case is that it cannot be read. If the video opens fine in your own browser, the problem is not the link.
What actually works
Something has to reach the video and bring back the words that were spoken. YouTube Conversation is a free ChatGPT plugin that does that: you paste the link and ask your question, and it works from the video’s own timestamped transcript. Every claim comes back with a timestamp you can click and check.
And the failure mode is different in the way that matters. It is not allowed to fall back to a transcript service, a search result, a summary site, or its own re-transcription of the audio. If it cannot read the real transcript, it tells you. An answer you get is an answer from the video.
You will need ChatGPT desktop with Chrome connected, and a public video with captions. Setup is in the install guide.
The honest limit
If the video has no captions at all, nothing changes: there is no text to read, and the correct answer is to say so. A tool that returns a summary anyway is describing the title, the description, or its own guess — which is the problem you started with.
Related: “no transcript available” on a video that has one, and can ChatGPT watch or listen to YouTube videos.